Kindness, Comfort and Respect
We have a very important motto at Sonnet: Kindness, Comfort and Respect. It’s at the heart of everything we do and all our staff are trained to keep it in mind whatever they are doing. We are constantly checking that we are living up to our motto by asking our residents, families and visitors what we could do better, and we respond immediately to what they tell us.
Everyone on our team is highly trained and experienced, and we have much higher than average staffing levels so you will know the people who care for you well, and they will understand your needs too.
A manager is on site 24 hours a day, and our Home Manager leads our care team, so you are guaranteed a consistently high level of care day and night and will know you are safe at all times.