Sonnet Care Homes (Essex) Limited, Braintree, Essex

Our latest residents and relatives survey results for 2020 are out

By 26th August, 2020 News Comments Off

RESIDENT/RELATIVE SURVEY OUTCOMES – YEAR ON YEAR COMPARISONS

The results of the residents and relatives survey

SONNET CARE HOMES
RESIDENT/RELATIVE SURVEY OUTCOMES – YEAR ON YEAR COMPARISONS
 
KEY QUESTIONS2020201920182017201620152014
Do you believe we provide care which is safe, within a safe environment?100%100%98%100%98%98%95%
Do you find us to be effective in meeting your (relative / friends') needs?94%97%98%95%100%100%89%
Are we caring?94%97%95%97%95%96%93%
Are we responsive?88%91%96%97%95%96%93%
Is the home well-led?89%94%97%97%95%94%78%

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