Sonnet Care Homes (Essex) Limited, Braintree, Essex
RESIDENT/RELATIVE SURVEY OUTCOMES – YEAR ON YEAR COMPARISONS
|Do you believe we provide care which is safe, within a safe environment?||100%||100%||98%||100%||98%||98%||95%|
|Do you find us to be effective in meeting your (relative / friends') needs?||94%||97%||98%||95%||100%||100%||89%|
|Are we caring?||94%||97%||95%||97%||95%||96%||93%|
|Are we responsive?||88%||91%||96%||97%||95%||96%||93%|
|Is the home well-led?||89%||94%||97%||97%||95%||94%||78%|
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