Sonnet Care Homes (Essex) Limited, Braintree, Essex
At our care homes in Braintree the resident is at the heart of everything we do. It is really important to us that people live the days that they choose. That they have the activities that they want to.
Do you believe we provide care which is safe, within a safe environment? 0
Do you find us to be effective in meeting your (relative / friends’) needs? 0
Are we caring? 0
Are we responsive? 0
Is the home well-led? 0
|Do you believe we provide care which is safe, within a safe environment?||100%||98%||100%||98%||98%||95%|
|Do you find us to be effective in meeting your (relative / friends') needs?||97%||98%||95%||100%||100%||89%|
|Are we caring?||97%||95%||97%||95%||96%||93%|
|Are we responsive?||91%||96%||97%||95%||96%||93%|
|Is the home well-led?||94%||97%||97%||95%||94%||78%|
People choose to live in a Sonnet residential care home for many reasons – our expert care, the quality of our facilities, the reassurance of a friend’s recommendation – but above all they know that we are here to help them with kindness, comfort and respect.
We believe that everyone has the right to live their life to the full, the way they want to. Whether you love to get out and about with friends, enjoy the peace of a beautiful garden, or live for the match on Saturday, we’re here to help you live the way you choose.
My mother has been a long term resident at The New Deanery and has enjoyed her time at the home, she has always been treated with the utmost care and respect, all the staff have been kind and affectionate with her, in genuinely understanding her needs.
I have never had to make a complaint and have always felt re-assured by getting to know the staff that my mother has been cared for in the best place. The atmosphere around the home is pleasant, friendly and relaxing.
I have found St. Mary’s Court to be excellent for my brother. He has much improved in his well being and personal hygiene, which concerned us. I have seen him slowly becoming more aware and interacting with us.
The facilities are very good and rooms are spacious, yet retain a homely feel. Everywhere is spotlessly clean and lots of staff around who are always willing to help and chat about resident.
There are lots of outings and in-house activities to keep residents active and stimulated.
My mum has been at The New Deanery for four years and has been looked after by a caring staff for all that time.
She came after a spell at Broomfield hospital and asked to stay at The New Deanery – she did not want to go back home. This says it all about the care and attention she has been given.
Each and every member of staff who have looked after her during her time here cannot be praised highly enough.
You can read more of our customer and family member testimonials on our Testimonials page.
The New Deanery is a luxury care home in beautiful surroundings for people who want to enjoy life to the full with the reassurance of quality care.
St Mary’s Court is a specialist care home with separate units providing high dependency nursing and palliative care, and dementia care for older people and for people with young onset dementia.
We are pleased to confirm that we are open to admissions to support frail and vulnerable people who need nursing or residential care, whether coming from their own home or a hospital setting.
All our rooms are spacious, with the vast majority benefitting from well-appointed ensuite shower facilities.
To ensure that new admissions are supported in a way that protects people, we are taking extra precautions at this time as follows:
• We have added some questions about a person’s Covid-19 status to our pre-admission assessment. This is to understand if there has been any potential contact with the virus, if the person has had Covid-19, or if they have any symptoms
• We will insist that any prospective resident coming to us from hospital has been tested for Covid-19 as close as possible to their date of admission to the home. If the test is positive the admission will be delayed for a minimum of 7 days from the onset of symptoms
• Until such time as we can conduct viewings in person, we can provide Skype tours of the homes or, if preferred, photographs of available rooms
• New residents will receive all care and support in their own rooms for at least 14 days after arrival. This is because the current guidance tells us that a person can have the virus for up to 14 days before they show symptoms
• We check all residents temperatures twice a day. This is in addition to monitoring general health and well-being including lung health
Please note that visiting is currently only permitted in very limited circumstances. We are using various technologies to help friends and family stay in touch, including Skype and telephone.
We are in the process of establishing screened areas for visiting, and we will use these areas to reopen for visiting as soon as it is deemed safe to do so.
For further details about our approach to the pandemic, or to make an enquiry, please see below or contact us direct either by phone or email.
With best wishes from the St Mary's Court team